Deloitte leads with purpose, solving complex issues for our clients and communities. Across disciplines and across borders, Deloitte Global supports our network of member firms by developing and driving global strategy, programs, and platforms, and creating new solutions and transformational experiences. Our people share a passion for igniting change and a strong service orientation that shapes our organization and those it supports.

Provides dedicated subject matter expert knowledge within product area. Must be familiar with SAP HR Personnel Administration and Organization Management functionality and related configuration. Any knowledge of SAP MRS is a plus. Responsible for configuration, functional testing, issue analysis and defect resolution. Prior production support experience a plus.

Role Specific Responsibilities

  • Perform system/application configuration changes as assigned
  • Provide expertise in SAP HR as its relates to usage in MRS integration
  • Become expert in MRS solution functionality and how used in STAFFIT
  • Provide functional support to production users and future customers
  • Support testing and cutover activities which include data setup, testing, validation and issue resolution
  • Execute LSMW for data loads
  • Ability to work independently
  • Write functional specifications and work with developers to provide solutions
  • Provide 3rd level global enduser support

People Responsibilities

  • Establish relationship with member firms and internal groups

Knowledge Sharing / Documentation

  • Responsible for communication and documentation related to assigned tasks
  • Share knowledge across team
  • Assist with support process definitions

Education (degree):

Bachelor's Degree

Other (Explain):

College degree, or specialized training or equivalent work experience

Years of Experience:

3-5+ Years

Technical Skills

  • Senior level expertise in SAP solutions
  • Experience in end to end system implementation
  • Subject matter expertise in handling producton support issues
  • Demonstrates good knowledge of client business and their processes
  • Leverages knowledge to understand the current business state of client and recognize gaps caused by change initiatives
  • Proofs-of-concept to support architectural approaches
  • Demonstrates ability to work with clients and internal team to define specific functionalities
  • Ability to leverage proven techniques to elicit and analyze client needs; ability to provide key input into solutions that meet and often exceed client needs
  • Executes design activities leveraging knowledge of SAP; Ensures design is consistent with client requirements; Ensures adherence to design standards; Performs technology proofs-of-concept to support design approaches

Other Qualifications

  • Advanced negotiation and facilitation skills
  • Ability to define operational user and functional requirements within a structured system development lifecycle methodology
  • Strong analytical and writing skills
  • Domain experience a plus
  • SAP Certification desired but not mandatory

Associated topics:
business analyst, consultant, hris, information technology, kronos, peoplesoft, sap, sap hanna, system administrator, system analyst

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